As a Self-Storage manager, you may come across Tax-Exempt tenants from time to time.

Cloud has a “Profile” list to handle any and all Tenant Profiles. From Personal and Commercial tenants to Military, Senior, or Student profiles. Cloud is equipped to handle all of it.

To set a tenant as Tax-Exempt, search the tenant and select Change Info.
Select MISC tab.
Under “Profile” select the appropriate Tax Exempt profile
(Note: Use Government Tax Exempt, Non-Profit Tax Exempt, or Tax Exempt depending on the specific tenants exemption)
Once you’re done, your unit should now be Tax Exempt. Refresh the page using Ctrl+F5 if you don’t see changes.

If you run into any issues, email us at [email protected]

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