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If you need to input a Credit Card transaction that has already been charged, these are the steps you should take.

  1. Select the unit then click on make a payment.
  2. Choose the amount that you would like to charge then click OK.
  3. You will want to enter this payment as CASH.
  4. Go to Operations -> Void & Reverse Payments
  5. Locate the payment you just took (it should be at the top)
  6. Click the Change Method button.
  7. Select Card
select credit card during change payment method
  1. Enter the card information.
enter card information for change payment method

Tip: If you don’t have the actual card number you can use 4111111111111111 instead with any future date for the expiration and any three numbers for the CVV.

  1. Enter your notes/reason for the change paid to method.
enter reason for change payment method

This payment will now show as a credit card payment in the tenant transaction history, bank deposit and other reports.

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