If you need to schedule a rent change for individual units, please follow the steps below:

  1. Find the unit you want to schedule a rent change.
  2. Under the tenant’s financial info, click on Rent (change).
  3. Once the ‘Rent Change’ dialog box opens, fill out the information 1-4.
    1. New Rent – The new rent price to be scheduled.
    2. Rent Change Date – The date you wish to schedule the rent change.
    3. Note – Any internal notes you wish to include.
    4. Rent Change Letter –
      1. If you select Print, this will populate the document under the Document Center to print.
      2. If you select Preview, this will open a dialog box to view the document immediately, and you can also print from this dialog box.
      3. If you select None, the Rent Change Letter will not populate under the Document Center or open a preview of it. However, if your settings are configured for the tenant to receive this via email, your tenant will do so.
    5. Click Save when you’re satisfied with your results.

If you need additional assistance, please reach out to [email protected] with a detailed message outlining your issue, and one of our techs will reach out!

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