Credit Cards | How Do I?

How Do I? | Recording Non-Integrated Credit Card Payments

While it is possible to use a non-integrated credit card processor with Cloud, when recording the payment in the software there are additional steps that must be followed to ensure the payment is recorded accurately. 1. Process the tenant’s credit card payment through your credit card processor as you normally would. This may be online…

Input a Credit Card Transaction That Has Already Been Charged 📃
Credit Cards | Payments / Balances

Input a Credit Card Transaction That Has Already Been Charged 📃

If you need to input a Credit Card transaction that has already been charged, these are the steps you should take. Select the unit then click on make a payment. Choose the amount that you would like to charge then click OK. You will want to enter this payment as CASH. Go to Operations ->…

How to Process a Credit Card Chargeback 📃
Credit Cards

How to Process a Credit Card Chargeback 📃

With the QuikStor Cloud credit card information, once a transaction has been sent to the processor, any reversals or chargebacks initiated by the tenant will not automatically update in your software. The credit card company will send you a notification that the chargeback (tenant initiated reversal) has occured. To process a credit card chargeback in…