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Author: James Perez

Other

Other | Receive X (percentage/dollar) for Y month(s).

ByJames Perez February 11, 2022

Do you need offer 10% discount for a 12-month payment? Click here to learn more.

Read More Other | Receive X (percentage/dollar) for Y month(s).Continue

How Do I?

How Do I? | Process a Move Out

ByJames Perez February 7, 2022

Do you need to process a move out? Click here to learn more.

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How Do I?

How Do I? | Update My Password

ByJames Perez December 30, 2021

Do you need to update your password on Cloud? Click here to learn more.

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How Do I?

How Do I? | Use Credit/Debit on Tenants’ Accounts

ByJames Perez November 22, 2021

Do you need to apply a credit/debit? Click here to learn more.

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How Do I?

How Do I? | Pro-rate a Tenant

ByJames Perez November 22, 2021

Do you need to change a tenant’s paid to date? Click here to learn more.

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How Do I? | Insurance / Protection

How Do I? | Add or Cancel Insurance

ByJames Perez November 22, 2021

Do you need to add or cancel insurance? Click here to learn more.

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How Do I?

How Do I? | Resend an E-Sign Document

ByJames Perez September 23, 2021

If your tenant did not receive their document to e-sign, you could resend them by doing the following. Search the tenant that hasn’t received their e-sign document. Select the Documents tab. You will find the Resend buttons to resend the documents. You can also view the status of the e-sign documents that have been created. You can…

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Client Management | How Do I? | Site Setup

How Do I? | Configure the Tenant Validation Rules

ByJames Perez September 21, 2021September 21, 2021

Do you need to update what information is required during a move-in? Click here to learn more.

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Issues

Issue | Emails are not sending out!

ByJames Perez September 20, 2021September 20, 2021

Are you having trouble emails being sent out? Click here to learn more.

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Issues

Issue | Delinquency Charge(s) and Notice(s) are not applying and sending out!

ByJames Perez September 7, 2021September 7, 2021

Is a tenant or all tenants not receiving their delinquency charge/notice? Please click here to learn more.

Read More Issue | Delinquency Charge(s) and Notice(s) are not applying and sending out!Continue

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